The Company is committed to providing you with the best possible customer service experience. The Company is bound by the Privacy Act 1988, which sets out a number of principles concerning the privacy of individuals.
(i) “The Company” means BJD Family Company Pty Ltd, trading as Camera Hire (Australia), AU Photographer (Australia), or Mic Hire (Australia). A.B.N. 66425798243 which expression shall include any or all companies related or any subsidiary successors and assigns of Camera Hire (Australia).
(ii) “The Customer” means the person (including his successors, representatives and permitted assign) hiring equipment from the Company and where there is more than one Customer the covenants on their part contained herein shall be deemed joint and several covenants.
(iii) “Equipment” means all or any photographic, film, audio or video equipment or any other goods of any kind whatsoever hired by the Customer from the Company.
Collection of your personal information
There are many aspects of The Company site which can be viewed without providing personal information, however, for access to future Company customer support features you are required to submit personally identifiable information. This may include but not be limited to a unique username and password, or some sensitive information to aid the recovery of your lost password.
The Company will collect and hold personal information from you when you use this website or contact us via phone or email. This information may be used in relation to products, services and benefits relating to The Company.
Types of information we collect may include, but is not limited to:
- name, address(es), telephone number(s), and other contact details;
- electronic address(es);
- date of birth and age;
- credit card details;
- driver’s licence number and/or passport number and, upon our request, a copy of your driver’s licence or passport;
- transaction details relating to your use of products, services or other benefits;
- other forms of identification necessary to your use of products, services or other benefits
If you do not provide information requested, The Company may not be able to fulfil one or more services provided as part of our business.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions, customer freight shipping or for the purposes of debt collection. Those companies will be permitted to obtain only the personal information they need to deliver the service. The Company takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the website, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use information for these new purposes only. Data collected from the time of the policy change forward will adhere to our updated practices.
We may use and disclose your personal information for a range of purposes relating to servicing you as a customer of The Company and in connection with our business operations. These may include, but are not limited to:
- providing you with products and services you have requested from us;
- processing and administering your dealings with us as a customer, supplier, or contractor;
- disclosing your information for use by relevant parties in connection with our services
Storage of your personal information
The Company protects your personal information from misuse and unauthorised disclosure. Personal information may be stored in hard copy or electronically in data information storage systems of The Company.
Accessing your personal information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. The Company reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.